Return & Refund Policy

At JK TradeLink LLC, customer satisfaction is our top priority. If you’re not satisfied with your purchase, we're here to help.

Return Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.
• Jewellery items must be returned unworn and sealed.

Non-Returnable Items

• Opened or used personal care items.
• Customized or clearance products.

Return Process

• Contact us via WhatsApp or phone call at +971 50 729 2183 within 7 days of receiving the item.
• Mention your order number and reason for return.
• We will arrange a pickup or advise the return method.

Refunds

• Refunds will be processed within 5–7 business days after inspection and approval of the returned item.
• Refunds are issued to the original payment method or as store credit.
• Delivery charges are non-refundable unless the product was damaged or incorrect.

Damaged or Wrong Items

If you receive a damaged or incorrect product, contact us immediately at +971 50 729 2183. We will arrange a free return or replacement at no extra cost.